Legal
Privacy & Cookie Policy
Last updated: July 2026
This policy explains how JLW Solutions collects, uses, and protects personal data when you visit jlwsolutions.co.uk or contact us through this website. JLW Solutions is the data controller for the purposes of UK GDPR and the Data Protection Act 2018.
What data we collect
When you submit the contact form on this website, we collect your name, email address, and the content of your message. You may also optionally indicate the type of work you are enquiring about. We do not collect any other personal data through this website.
Why we collect it
We collect this information solely to respond to your enquiry. The lawful basis for processing is legitimate interests — specifically, to communicate with prospective clients who have chosen to contact us. We do not use your data for marketing, profiling, or any purpose other than responding to your message.
How your data is stored
Contact form submissions are received and stored via GoDaddy's Inbox service, which is used to manage and respond to enquiries. GoDaddy acts as a data processor on our behalf. Data is held securely and is not shared with any other third parties.
How long we keep your data
We retain enquiry data for as long as is necessary to manage the business relationship or respond to your enquiry, and no longer than 2 years from the date of last contact. You may request deletion at any time.
Your rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction or deletion, object to processing, and request restriction of processing. To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies and tracking
This website does not use traditional cookies. We use browser localStorage — a similar technology — to store your analytics consent preference. This is a single entry (c2_analytics_consent) that records whether you have accepted or declined analytics tracking. It expires after 365 days and contains no personal data.
Analytics
If you accept analytics tracking via the consent banner, this website uses GoDaddy's built-in analytics (C2 analytics) to collect anonymised data about page views and clicks. This helps us understand how visitors use the site. Analytics tracking is only activated after you give explicit consent. You can withdraw consent at any time by clearing your browser's local storage for this site.
Third-party services
This website does not use Google Analytics, Facebook Pixel, advertising networks, or any other third-party tracking or analytics services. The only external service involved in data processing is GoDaddy (as described above).
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after any changes constitutes acceptance of the updated policy.
Contact
If you have any questions about this policy or how we handle your data, please contact us at [email protected].